Shipping policy
Thank you for choosing us for your Pokémon Trading Card Game needs. We are committed to providing you with a seamless shopping experience, from browsing our collection to receiving your items promptly and securely. Below, you will find detailed information about our shipping practices and policies.
Preparation Time: We understand the excitement that comes with acquiring new Pokémon TCG products. Our team is dedicated to preparing and shipping your order as efficiently as possible. The preparation time for shipping can range from 1-3 days following order confirmation. In many cases, items may be shipped as soon as the next day, ensuring that your products arrive in a timely manner.
Back Order Items: For items on back order, rest assured that we are working closely with our suppliers to have these products available again. Back-ordered items will be prepared and shipped immediately once they are back in stock. We appreciate your patience and understanding, and we will keep you updated on the status of your order.
Shipping Options: To cater to your needs, we offer various shipping options during checkout. Whether you're looking for standard or expedited shipping, you can select the option that best suits your preferences.
Insurance: We take the safety and security of your order seriously. Therefore, $100 insurance coverage is automatically included with all shipments, at no additional cost to you. This is part of our commitment to ensuring your peace of mind throughout the shipping process.
Additional Insurance and Faster Shipping: For those seeking extra security or quicker delivery times, additional insurance and faster shipping options may be available for purchase at checkout. These options are designed to provide you with greater flexibility and assurance according to your individual needs.
Contact Us: Should you have any questions or concerns regarding our shipping policy or the status of your order, please do not hesitate to contact our customer service team. We are here to assist you every step of the way and ensure your satisfaction.